Policies

Thank you for choosing Frequency Body Lounge for your upcoming appointment. I am delighted to have you and look forward to providing you with a rejuvenating experience.

I kindly request you to arrive on time, so that we may maximize your experience. Please note that there is a 10-minute grace period for late arrivals. Beyond this time, I may have to reschedule your appointment to a later date.

In case you are running late, I appreciate a courtesy call to let me know. I understand that sometimes, unforeseen circumstances arise, and I will do my best to accommodate you. However, please be aware that your appointment may need to be shortened to ensure our schedule runs smoothly for all guests.

For any unavoidable changes, I allow one reschedule with the original deposit applied. Please inform me at least 24 hours prior to your appointment if you wish to reschedule. This will allow me to offer the time slot to another guest.

To ensure that you make the most of your sauna/body treatment, I  request you to follow these simple guidelines:

- Drink at least 2 liters of water the day before your treatment to prepare your body for the detoxification process.

- Avoid caffeinated, alcoholic, or carbonated drinks 24 hours before your treatment. These drinks can dehydrate your body and affect the results of your treatment.

- Refrain from consuming heavy meals the day before your treatment.

- Do not eat anything for at least 2 hours before your appointment to avoid any discomfort during your treatment.

- Please remove any oils or lotions from your skin before the treatment begins to receive maximum benefits.  

Lastly, as a safety measure, i regret to inform you that I do not permit extra guests in the lounge area at this time. I apologize for any inconvenience caused and appreciate your cooperation.

Thank you for your understanding and cooperation. I are thrilled to have you at Frequency Body Lounge and are confident that you will leave with a renewed sense of well-being.

Should you have any questions or concerns, please do not hesitate to contact us.